DEPARTMENT: Technology
JOB TITLE: Assistant Systems Engineer
CLASSIFICATION: Exempt
REPORTS TO: Systems Engineer

JOB GOAL:
Participates in a broad range of activities, including but not limited to the administration and maintenance of systems across the organization. Helps support and deliver new technology solutions in a Microsoft environment and helps oversees the worked performed by a managed service provider. This position requires participation and contribution to various initiatives including Microsoft 365, Active Directory, messaging, file services, web services, virtualization, and systems/application migrations. The Assistant Systems Engineer will apply proven 
communication, analytical, and problem-solving skills to help identify, communicate, 
and resolve issues to maximize the benefit of IT systems investments. 

MINIMUM QUALIFICATIONS:

• Bachelor of Science degree related field or 5 years of comparable equivalent technical work experience
• 2 years of technical work experience in a related role
• 2+ years administrating Active Directory (AD), Azure AD, and Windows
• Server environments, including OS installation, ADUC, DHCP, DNS, IIS, Group 
  Policy, File Sharing, NTFS permissions.
• 2+ years integrating, upgrading, and installing applications/systems.
• 2+ years’ experience working with public cloud environments such AWS, Azure, and Google
• 1+ years administrating a Microsoft messaging environment including MS-Exchange and M-365 Online, MX Records, SPAM Filtering, Email Routing, Distribution Groups
• 1+ years’ experience administering a Microsoft 365 environment.
• 1+ experience with virtualization technologies such as VMWare.
• Experience administering Microsoft SQL 2012 or later is preferred.
• Experience with Server Storage (RAID, SAN, NAS, Partition\LUN) and Capacity planning is preferred.
• Certifications preferred (MCSE, CompTIA, CCNP, etc.)
• Child Abuse Clearance; Pennsylvania State Police Criminal Record Check and Federal Bureau of Investigation (FBI) Clearance required

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist in administering Active Directory (AD) and Azure Active Directory in a 
  mixed Windows environment.
• Responsible for administering a Microsoft Exchange environment, and leading 
  migration efforts to Office 365 business class messaging services.
• Participate in projects and work performed by a managed services provider.
• Participate in efforts to support, patch, and upgrade applications.
• Manage and monitor server backups.
• Monitor and respond to system alerts.
• Participate in the efficient operation and interconnectivity of systems and will help in efforts to integrate and/or develop interfaces with applications
• Participate in technical reviews and product research services, concepts, and ideas as directed.
• Interact with vendors and contractors to secure products and services.
  Maintain system security by performing audits and adhering to industry best 
  practices
• Participate as a member in projects, contribute to policies, procedures, and 
  standards across the organization.
• Collaborate with team members for problem resolution.
• Automate and standardize processes for system administration.
• Monitor system availability, performance and capacity, and take proactive 
  steps to ensure the Service Level Agreements and highest levels are met.
• Identify potential security vulnerabilities, bug fixes and status of affected versions of software, applying updates as needed.
• Create and maintain documentation as it relates to system configurations and 
  processes.
• Specify, install, and maintain TVs, click shares, and cables for conference rooms and other designated areas.
• Capable of multi-tasking multiple projects and determining task priority
• Strong ability to troubleshoot and resolve technical issues and services
• Work collaboratively with others in a diverse and inclusive environment
• Must be able to travel as required
• May be required to work outside normal office hours as required and to minimize impact to PA Cyber business operations
• Perform any additional duties as deemed necessary by the Systems Engineer

About Pennsylvania Cyber Charter School

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