Business Systems Analyst (Business Process Analyst)
Management Science Associates, Inc.
Location: Pittsburgh, Pennsylvania
Type: Full Time
4 Year Degree
Internal Number: 2022082
Overview: Management Science Associates, Inc., (MSA) is a diversified information management company that for nearly sixty years has given market leaders the competitive edge in data management, analytics and technology. We are seeking a Business Process Analyst to join the MSA IT/OPS division which offers data and insight solutions to the Consumer Package Goods industry.
Interacts with user community to understand and document business processes
Works independently with users and stakeholders to develop functional specification requirements and user stories
Assists with product backlog management and sprint planning
Conducts business process analysis and modeling
Presents current process vs. recommended processes along with value/ROI expectations
Identifies repeatable process opportunities across support teams and documents shared best practices
Collaborates with quality teams on test plans and test case execution
Participates in gap analysis and resolution (which is defining those processes that cannot be exactly mapped into the software) and evaluating optional solutions such as software modification or combined work-arounds to resolve the differences
Models prototype solutions for potential automation recommendations
Responds to user requests for information by defining requirements, performing queries, and assisting in writing more complex specifications
Assists in release and implementation planning
Requires a four-year degree in Business Administration, Industrial Engineering, Math, Information Systems or related discipline, or equivalent experience. Related post-graduate degree may substitute for up to two years of experience.
Minimum two years’ related experience performing business systems analysis or equivalent
Demonstrated experience with the software development life cycle and related systems analysis activities