JOB HIGHLIGHTS

This is position is responsible for the day-to-day operation, maintenance, monitoring, and continuous improvement of LANXESS network services across the United States and supports LANXESS business operations by ensuring reliable, secure, and efficient network connectivity across sites, data centers, and cloud-connected environments.

• Operate, monitor and maintain LAN, WAN, SD-WAN, WiFi and Firewall services across the US region.
• Troubleshoot network incidents, outages and performance issues, coordinate resolution with internal teams and service providers.
• Support implementation of network projects, upgrades, migrations and infrastructure improvements.
• Create and maintain network documentation, diagrams and Visio drawings.
• Execute and support Change Management activities in accordance with ITIL processes.
• Coordinate and supervise Managed Service Providers and external vendors delivering network services.
• Support security initiatives and continuous service improvement activities.

EXPERIENCE/SKILLS

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a closely related field is preferred.
• In lieu of a degree, equivalent professional experience may be considered.
• 5-10 years of relevant experience with 2–5 years of experience in networking, infrastructure operations, or IT support environments.
• Recent graduates with relevant internships or hands-on network experience may also be considered.
• Must have a solid understanding of the following networking fundamentals:

TCP/IP
Routing and Switching
Wireless Networking
VPN Technologies

• Must have a working knowledge of:

Cisco networking technologies
Juniper networking technologies
Palo Alto firewalls

• Must have a basic understanding of DNS, DHCP, IPAM.
• Previous experience with:

Network monitoring tools
Incident Management
Change Management processes
Network troubleshooting methodologies

• Basic understanding of ITIL processes.
• Understanding of Incident, Problem and Change Management.
• Ability to create and maintain technical documentation and network diagrams using Microsoft Visio.
• Must have good communication skills with a team-oriented mindset.
• Structured and organized way of working.
• Customer and service-oriented approach with strong analytical and troubleshooting skills.
• Ability to work effectively in an international environment.
• This is a HYBRID position with an on-site presence in the Pittsburgh, Pennsylvania office approximately 3 days per week each week.

About LANXESS

Who we are: LANXESS is a leading specialty chemicals company with sales of EUR 6.8 billion in 2019 and about 14,300 employees in 33 countries. The company is currently represented at 60+ production sites worldwide. The core business of LANXESS is the development, manufacturing and marketing of chemical intermediates, additives, specialty chemicals and plastics. LANXESS is listed in the leading sustainability indices Dow Jones Sustainability Index (DJSI World) and FTSE4Good. In the United States, LANXESS employs more than 2,000 people at 21 locations in 10 states. What we can offer you: LANXESS is a young company with strong roots! We derive our strength from global presence, management excellence and most importantly our people! Our employees are the pillars of our success. We offer exciting career opportunities regionally as well as internationally, educational assistance programs, competitive pay and benefits, language training programs, and many other personal and professional development programs that are a part of our vision and values that drive our ongoing success. •Compensation: We offer competitive compensation packages, inclusive of a global bonus pr...ogram and an individual performance bonus program. •Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care. •Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate. •Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning . Diversity: LANXESS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status or disability.

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Connections working at LANXESS