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ServicNow ITSM Specialist - Remote
MUST BE US CITIZEN. SELECTED CANDIDATES MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESSING GOVERNMENT SENSITIVE INFORMATION. Responsibilities: Maintain the health, performance, and reliability of the ServiceNow platform. Configure and customize ServiceNow applications, including workflows, forms, business rules, and reporting capabilities to meet operational requirements. Manage user roles, permissions, and access control in alignment with security policies and organizational standards. Provide technical support and issue resolution, ensuring minimal disruption to IT services. Monitor system logs and performance, proactively identifying and addressing potential issues. Coordinate and implement ne
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