Carnegie Mellon University is a private, global research university that stands among the world’s most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn’t imagine the future, we invent it. If you’re passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here!

About PLUS:

PLUS is an award-winning human-AI math tutoring program that aims to double the rate of math learning in middle school students, especially those from low-income families. PLUS is operated by CMU in collaboration with Carnegie Learning and Stanford University and is led by Prof. Ken Koedinger and Shivang Gupta.

The PLUS program features a hybrid tutoring platform that combines human and AI tutoring to deliver personalized learning for each student. PLUS Tutoring serves thousands of students in over a dozen schools across the country.

About The Role:

As a Product Manager at PLUS, you will play a critical role in supporting the development and management of our product portfolio. You will work closely with cross-functional teams, including engineering, design, research, and leadership, to ensure successful product launches and continuous improvement of our offerings. This is an excellent opportunity to grow your career in product management and make a tangible impact on a fast-growing startup.

Your core responsibilities will include:

• Product Development Support: Assist in the development of product requirements, specifications, and roadmaps. Collaborate with research, engineering, and design teams to bring new products and features to market.
• User Research: Coordinate with multiple stakeholders to prioritize product features based on both user needs as well as research requirements.
• Data Analysis: Find and analyze data to inform product strategy and decision-making.
• Documentation: Maintain accurate and up-to-date product documentation, including user manuals, release notes, and product specifications.
• Reporting: Generate reports and presentations to communicate product performance, roadmap progress, and key insights to stakeholders.
• User Training: Develop and deliver training to educate users on product features and best practices.

Inclusion and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who can effectively interact with a varied population of diverse audiences. We are looking for someone who shares our values and who will support the mission of the university through their work.

What You Bring:

• Education: Bachelor’s degree in Business, Engineering, Computer Science, or a related field. Master’s degree is preferred.
• Experience: Internship or coursework related to product management, learning science, or a similar role is required. Prior work experience in technology product management is preferred.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a team environment.
• Self-driven and comfortable with clarifying ambiguity.
• Proficiency in Notion, Kanban systems, and data visualization tools is preferred.
• Eager to learn and adapt in a fast-paced environment.
• Detail-oriented with strong organizational skills.

What We Offer:

• Competitive salary and benefits package including an automatic 8% monthly contribution to a retirement plan.
• Professional development opportunities including tuition benefits at CMU for you and your dependents.
• Comprehensive health insurance and generous paid time off
• Chance to work with the world’s foremost learning science researchers.
• A fun, supportive, and inclusive work environment

Requirements:

• Successful background check