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Senior Manager - Tech Services
Sr. Tech Services Manager’s primary objective is to rapidly resolve technology issues that are reported through the tech support system. The position requires a hands-on technical leader who is responsible for delivering world-class support experience for teammates, remote workers, and the executive team. The manager is expected to get into the weeds with complex technical issues while thinking about the big picture. Additionally, this manager has strong leadership and communication skills which lead to their team exceeding performance expectations. Manage all Tech Services Operations: Support end user services and develop processes and controls that improve efficiency, follow company policies and IT Service management procedures. Oversee back-offic
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