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Federated Hermes
Pittsburgh, Pennsylvania
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Application Support Representative II (11AM to 7PM)
Overview: Management Science Associates, Inc., (MSA) is a diversified information management company that for over half a century has given market leaders the competitive edge in data management, analytics and technology. We are seeking an Application Support Representative II to join the MSA Information Management Solutions (IMS) division which has been offering data and insight solutions to the Consumer Package Goods industry since the early 1980s. Responsibilities: Learns how to use supported applications and gains familiarity with supported databases. Responds to client inquiries via telephone or email and resolves client's questions or problems regarding supported software applications and databases.
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