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eNGINE

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Pittsburgh, Pennsylvania

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Pittsburgh, Pennsylvania

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Pittsburgh, Pennsylvania

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Pittsburgh, Pennsylvania

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Customer Support Representative I
Overview:  Management Science Associates, Inc., (MSA) is a diversified information management company that for over half a century has given market leaders the competitive edge in data management, analytics and technology. We are seeking an experienced Customer Support Representative I to join the MSA Information Management Solutions (IMS) division which has been offering data and insight solutions to the Consumer Package Goods industry since the early 1980s.   Responsibilities: Answer and evaluate incoming telephone calls, voice mail, email, faxes and internal requests from external and internal customers with distributor data related inquiries while providing excellent customer service. Accurately log incoming calls


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