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Federated Hermes Inc.

Pittsburgh, Pennsylvania

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National Student Clearinghouse

Pittsburgh , Pennsylvania

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Jefferson Hills, Pennsylvania

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National Student Clearinghouse

Pittsburgh , Pennsylvania

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eNGINE

Pittsburgh, Pennsylvania

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Federated Hermes Inc.

Pittsburgh, Pennsylvania

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Pittsburgh, Pennsylvania

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CybXSecurity LLC

McKeesport, Pennsylvania

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CybXSecurity LLC

McKeesport, Pennsylvania

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Compunetix, Inc.

Monroeville, Pennsylvania

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Pittsburgh, Pennsylvania

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Warrendale, Pennsylvania

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Pittsburgh, Pennsylvania

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Pittsburgh, Pennsylvania

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Fragomen

Wexford, Pennsylvania

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Pittsburgh, Pennsylvania

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Pittsburgh, Pennsylvania

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Allegheny County Airport Authority

Pittsburgh, Pennsylvania

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Pittsburgh, Pennsylvania

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Ice Breaker Resources

Pittsburgh, Pennsylvania

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Ice Breaker Resources

Pittsburgh, Pennsylvania

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eNGINE

Pittsburgh, Pennsylvania

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OpenArc, LLC

Pittsburgh, Pennsylvania

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Support Analyst
A specialized solutions provider, located in Pittsburgh, PA, is seeking a Support Analyst. Responsibilities: Responsible for providing client support, administering client support cases, monitoring application data and supporting client training. Provide support to clients via phone, email and web case submissions. Enter case data into the system; update and close cases as appropriate. Diagnose client issues and collect pertinent data on the issues. Provide support for items where solution is known and close case. Monitor all cases to ensure that resolution deadlines are being respected. Follow up with assignees as necessary to close cases. Document all solutions and maintain a solutions database.


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