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ConsultUSA and PMCentersUSA Solutions Provider
Pittsburgh, Pennsylvania
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ConsultUSA and PMCentersUSA Solutions Provider
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Technical Support Specialist
Location: Warrendale, PA Overview Provide systems helpdesk support to the Support Services Department, PRI staff, auditors and customers in an effective and professional manner. Responsibilities Coordinate, respond to, escalate and track system enhancement requests and the complex level 2 systems support helpdesk requests from customers that level 1 support is not equipped to handle, in an efficient and professional manner Minimum 1-2 years demonstrating competencies of Technical Support Coordinator and including but not limited to: Provide training and mentoring to Technical Support Coordinator as needed. Ov
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