Provide comprehensive hardware and software support on all PGT technology systems including, but not limited to PCs, printers, mobile devices, scanners, and telephones.
Provide telephone, email, chat, and in-person support to on-site and remote workers.
Maintain and install technology for corporate and off site locations.
Identifies and investigates end user information technology strategies to support the business objections of PGT Trucking, Inc.
Explores, documents, and recommends to management new methods and or systems which when implemented would improve performance in the area of responsibility
What YOU Need to Succeed:
Associates degree or equivalent experience required.
2+ years in a technical service desk role preferred
Technical certifications (A+, Network+, Microsoft) a plus.
Must have strong communication skills, computer hardware, network, and mobile device troubleshooting skills.
Must have the ability to handle multiple tasks in a fast past environment.
Must be organized and be able to maximize efficiency and provide quality service.
Additional Salary Information: The PGT Advantage
Medical, dental and vision coverage
Paid time off and holidays
Company matched 401k
Internal Number: IT-001
About PGT Trucking
Join a fast-paced and energetic workplace where you can build a rewarding career!
With more than 40 years of transportation experience, PGT Trucking Inc. is a leader in flatbed shipping solutions with the best drivers, mechanics and office talent in the industry.
If you are interested in becoming part of our team, there are a few things you should know:
• You will have PURPOSE. Transportation and logistics are critical to the economy, to commerce and to society; and every person working in the supply chain plays a vital role.
• You will GROW. Your job will expose you to areas outside of your comfort zone, like economics, mathematics, technology, international law and customer relations. PGT offers in-house training programs and supports education to evolve your role.
• You will be CHALLENGED. No two days are the same in the transportation industry, and the dynamic nature of the work makes for a challenging and fulfilling career.