Overview: Management Science Associates, Inc. (MSA) is a diversified information management company that for nearly half a century has given market leaders the competitive edge in data management, analytics and technology. We are currently seeking a Senior Software Automation Engineer for this exciting role. This position is responsible for the design, implementation, change control, and support using MSA’s Workload Automation Scheduling (BMC Control-M) system, which defines factory operational processes. You will be working with application and system owners across the organization to design, configure and schedule production batch jobs across a multi-platform enterprise infrastructure. The Senior Software Automation Engineer will be responsible for defining and understanding work processes, job plan dependencies, and to help enforce production control policies and procedures.
Provides technical delivery direction and oversight for automation platform management including architect, design, develop, deploy and sustain solutions that meet business needs while maintaining design integrity and adhering to best practices
Responsible for designing, implementing and supporting a Control- M environment that will support multiple applications.
Must be able to illustrate subject matter expertise in the workload automation space with complete knowledge of the enterprise scheduler environment.
Execute best practices to ensure high availability for the application environments.
Responsible for delivering business automation improvements and maximizing the utilization of Enterprise Scheduling.
Responsible for development, implementation, and oversee policies and procedures to Control-M best Practices that meets application performance and uptime requirements.
Capacity planning, performance analysis, and developing business continuity recovery plans
Lead high performance team delivery using Agile and DevOps practices, creation of procedures, implementation of processes, automation and development of staff for managing and maintaining various automation systems
Collaborate with application and product managers, software developers and other stakeholders to design appropriate automation across multiple software applications. Perform business analysis to gather functional requirements for software applications under development for automation.
Provide technical leadership and promote the strategic vision and benefits of applications as well as seeking continuous infrastructure improvement opportunities.
Integrate research, best practices and independent judgement while leveraging latest technologies and software development methods and practices to provide or recommend the best automation solutions for new software applications or continuous improvement and problem avoidance of existing software applications
Drive enterprise direction for multiple middle tier platforms (roadmaps, vendor relationships, technology selection)
Perform investigations, review audit and control processes, change management, process architecture, and other automation issues. Report results and identify solutions where applicable.
Train, mentor and lead software automation team members as well as development teams on the best practices for using automation software.
Requires a four-year degree in Computer Science, Information Technology, Computer/Electrical Engineering or a computer related discipline, or equivalent experience.
Minimum eight years of relevant experience with software automation, systems engineering, application analysis or related position. Must have experience designing, implementing and supporting standard or specialized automation software.
A minimum of six years’ relevant experience supporting Job scheduling software (BMC Control M is viewed favorably)
Extensive experience supporting Control-M Workload Automation Enterprise Suite
Enterprise Manager, Servers, Agents, Control Modules, Managed and/or Advanced File Transfer, Workload Change Manager, Business Impact Manager and Self Service
Control-M Administration, Installation, Configuration and Troubleshooting of Control-M, Scripting and Technical Documentation development.
Proficiency and advanced experience with specialized automation software or scripting required for automation such as scheduling automation software, process and decision automation, data capture, management and transfer tools, workflow orchestration, robotic process automation (RPA), and business rule management software
Detailed knowledge of specialized automation architecture and administration with experience in migration and upgrades of specialized automation software and the various components/modules
Experience with software automation programmatic interface technologies such as RESTful web services and JSON.
Proficiency and advanced experience with relational databases such as Oracle, PostgreSQL and Microsoft database technologies, and SQL
Experience with multiple operating system platforms such as Linux, AIX, Microsoft, etc.
Detailed knowledge of general IT infrastructure, networking, and distributed application architecture as well as familiarity with event data logging and collection, and general data integration methodologies.
Exceptional communicator with superior interpersonal skills and the ability to interact with all levels of stakeholders including the ability to translate and present technical and analytical issues
Effective time management skills with the ability to be self-directed in a fast-paced, high growth environment
Strong analytical and organization skills
High degree of flexibility, motivation and drive. Must be able to adjust to changes in approach based on new information.
Demonstrated problem solving skills
Proactive and positive attitude with diplomacy; willingness to take responsibility
Self-starter, flexible, and highly detail-oriented
Ability to apply IT concepts to perform complex analysis and functions from multiple IT areas of specialization
Ability to design and deploy software to provide automation within an existing infrastructure
Ability to act as subject matter expert (SME), suggest best practices, and convert client vision into an actionable road map for re-shaping business processes
Ability to influence change across a matrix organization and collaborate with business and technology teams to deliver solutions
Ability to present design solutions clearly and convincingly. Must be able to communicate ideas and receive constructive feedback.
Positive attitude and willingness to work collaboratively
Exceptional quality of work and attention to detail